Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions

SUBSCRIPTION POLICY

Some products in our store can be purchased as a Subscribe & Save subscription. This policy explains how those subscriptions work and how to change or cancel them.

What you get. When you subscribe, you receive repeat deliveries at the frequency you selected at checkout (for example, every 30 days) at the subscription price shown on the product page.

Billing. Your payment method is stored securely and charged automatically before each delivery. You will receive an email reminder before each renewal.

Changing or cancelling. You can skip a delivery, change the frequency, update your address or payment method, pause, or cancel at any time from your account, using the "Manage subscription" link in your order emails, or by emailing info@vitabloomlabs.com. Changes made before a renewal is processed apply to that renewal; changes made after apply to the next one.

Returns. Subscription orders are covered by our return and refund policy.

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.